| Model Number |
PXVP0550 |
| Medical Device Problem Code |
Contamination (1120)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/30/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the customer is unable to zero the transducers.The customer will attempt to zero the transducer on their philips monitor and either will not get a zero or the monitor will show a question mark in the numeric spot with a flat wave line.The customer stated that they will change the dpt and the issue typically resolves.There was no allegation of patient injury.Two separate events occurred on 11/30.Events occurred during setup.Troubleshooting included swapped cables and monitor modules.Lastly swapped transducer setup and everything functioned.There was no patient injury.Products are available for return.The pa line on 1 unit has small piece of unknown object in the middle of the line.Products not available for return.
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Additional Manufacturer Narrative
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The device will not be returned for evaluation as it was discarded by the customer.Without return of the unit it is not possible to determine if some damage or defect existed on the unit that could have contributed to the event.It is not known if some procedural factors may have contributed to the event.No corrective actions will be taken at this time.A supplemental report will be forthcoming with the evaluation and device history results when received.
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Additional Manufacturer Narrative
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The device was not returned for evaluation.Without return of the unit it is not possible to determine if some damage or defect existed on the unit that could have contributed to the event.It is not known if some procedural factors may have contributed to the event.No corrective actions will be taken at this time.Corrections to the h6 type of investigation, investigation findings, and investigation conclusions were made.A device history record review was completed and documented that device met all specifications upon distribution.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Search Alerts/Recalls
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