| Catalog Number |
0502991030 |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/19/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was blurry image.
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Additional Manufacturer Narrative
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The investigation was previously closed based on product not received; however, the product has now been physically received at stryker endoscopy, usa and the investigation has been re-opened.Investigation as follows is now based on product received.Alleged failure: it has been reported that the image looks completely blurred, it reverses when leaving the work area but when entering the cavity it blurs again.The failure(s) identified in the investigation is consistent with the complaint record.The probable root causes could be misaligned inner lenses, rough handling during sterilization and/or product transport.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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Event or Problem Description
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It was reported that there was blurry image.
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Search Alerts/Recalls
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