| Model Number |
WB991036 |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/20/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported to olympus that the olympus esg-100 device had error e248.The customer observed the issue during reprocessing.There were no reports of patient or user harm associated and no procedure was involved.
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Additional Manufacturer Narrative
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The device was not returned to olympus for evaluation.The investigation is ongoing and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the device evaluation and the legal manufacturer's final investigation.Corrected fields: e2, e3, g2 ("company representative" should be selected as the contact/reporter is an olympus employee).A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over (4) years since the subject device was manufactured.The device was returned to olympus for inspection, and the reportable malfunction was confirmed.Based on the results of the investigation, it is likely the following led to the malfunction: it is surmised that the error (e248) was confirmed to be displayed due to faulty control board.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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