| Catalog Number |
826820 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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Event or Problem Description
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A facility reported a cerelink monitor ((b)(6).) showing out of range values and continued to occur after changing the cables, power supply and moving it away from other devices.Over the weekend, the value became negative (-4).Troubleshooting was done by electrocardiogram (ecg) lead changed, machine plugged into wall and keeping it away from other devices however, it was not resolved.Eventually the numbers became positive but wide swings in the values 2-30, with the low values not in line with the imaging and clinical activities.No patient injury reported.Customer stated that it may have been user error.No additional information available.
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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Updated fields: d4, d9, g3, g6, h2, h3, h6, h11.The cerelink monitor (id (b)(4) was not returned for evaluation and lot number information has not been provided; therefore, an evaluation of the device could not be performed, and device history record (dhr) could not be reviewed.The root cause(s) of the reported issue could not be determined; however, the customer reported that they did not feel a need to continue pursuing an investigation as they believe there may have been user error causing the issue.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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Updated fields: b5, d8, d9, g1, g3, g6, h1, h2, h3, h9.Follow-up submitted to include "correction/removal rpt number" (3014334038-10/05/2023-002-r) (h9).
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Search Alerts/Recalls
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