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It was reported that during set-up activities for an internal fixation surgery, the glue on the packaging of the 3mmx1000mm ball tp gde rd was not intact, so the product was not sterile when nurse went to open the item.Since incident occurred before procedure; patient was not yet involved.
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H3, h6: the subject device was not delivered to the address indicated; therefore, the subject device was not made available to the designated complaint unit and thus a physical product evaluation could not be performed.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history revealed a similar event for the listed device over the previous 12 months, but no similar events for the batch based on the historical data, this failure mode will be monitored for future complaints for any necessary corrective actions.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.The material specification, covers the requirements for a preformed pouch consisting of heat seal coated with polyethylene film, to produce a sterile barrier packaging for sterile medical products.At this time, we have no evidence to conclude that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping, and/or mishandling.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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