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Section a2, a4 and a5: unknown/ asked but not available.Section d6a: ni, unknown if the lens was implanted.Section d6b: ni, unknown if the lens was explanted/removed.Section h3: other 81: the device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d9: device available for evaluation: yes.Section d9: returned to manufacturer on: 01/03/2024.Section h3: device evaluated by manufacturer: yes.Device evaluation: visual inspection of the folding cartridge found a partial haptic from the alleged suspect iol.No iol was received as part of this return.No further evaluation was performed.Conclusion: the complaint issue "haptic damaged" was identified during product evaluation; however, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.Therefore, there is no indication of a product deficiency or product malfunction.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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