| Catalog Number |
INTL15 |
| Medical Device Problem Code |
Volume Accuracy Problem (1675)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/08/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that inaccurate measurements on surestep intermittent tray urine collection bag.(lot#nghu3339 and lot#nghp1134).
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Additional Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be due to "inspection results (visual characteristics) not verified by iqa assignee error of inspector".The device was not returned for evaluation.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review is not required because labeling could not have prevented the reported issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that inaccurate measurements on surestep intermittent tray urine collection bag.(lot#nghu3339 and lot#nghp1134).
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Search Alerts/Recalls
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