|
One opened probe was received with a tip protector, in a pouch.The returned sample was visually inspected and found to be non-conforming with clear foreign material on the needle and orange/brown foreign material on the port face.The sample was then functionally tested for actuation and cut and was found to be non-conforming for both functional tests.The probe was disassembled, and the components inspected.Excessive wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at the cutting edge and multiple other locations along the inner cutter.Orange/brown and black foreign material was observed along the inner cutter.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification (rfid) tag indicates that the product was processed and released according to the product¿s acceptance criteria.The complaint evaluation confirms the probe had a cut failure, and also indicated that the probe had an actuation failure.The cause of the cut failure is the gouge marks observed at the cutting edge of the inner cutter.The root cause for the gouge marks, as well as the actuation failure, is the excessive surgical use of the probe.The vitrectomy portion of the procedure is typically less than 20 minutes and it appears that the probe has experienced a use much greater than this typical timeframe.The excess usage of the probe will wear and damage the inner cutter such that the cutter function becomes poor, bent, or does not function at all.No action has been taken as it appears that the observed actuation failure and gouge marks were due to excessive use of the probe by the user.Probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
|