|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb distorted image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the light guide cable fluid damage, the lg connector fluid damage, the remote control buttons cracked, the ccd drive pcb corroded, the nozzle gluing missing, and the remote control buttons leak; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
|