| Model Number |
865040 |
| Medical Device Problem Code |
No Audible Alarm (1019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/19/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported a speaker malfunction.The device was not in use on a patient at the time of the event.There was no adverse event reported.
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Additional Manufacturer Narrative
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A good faith effort (gfe) was performed to clarify if the speaker produced sound, and it was provided that the speaker was completely out of sound.Additionally, a speaker malfunction inop was displayed.A philips remote service engineer (rse) spoke with the customer who requested a replacement part with no engineer evaluation.It was determined that the malfunction was the speaker.The cause of the reported problem was the speaker.The reported problem was confirmed.The customer was provided a replacement speaker to resolve the issue.E1 reporting address state: (b)(6).E1 reporting address line1: (b)(6).
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Search Alerts/Recalls
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