| Catalog Number |
305766 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/11/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd needle eclipse 18x1-1/2 rb safety mechanism failed it was reported by the customer that safety guard snaped attempting to put back on needle ,no guard available.Verbatim: rcc received a complaint via email.Email(s) attached.Cat# of product being complained: bd305766.Description of product: needle eclipse 18gx1.5in use ll syr sp=pk 100/pk 12pk/c.Complaint category: fail to function / defective.Reportable: no.Incident date: (b)(6) 2023.Details of complaint (reported issue): safety guard snaped attempting to put back on needle ,no guard available.Complaint noticed: during / after use.Problem frequency: 1st time.Customer exposure: patient injury: no.Has health canada been informed? unknown.Qty affected: 1 ea.Samples available? no.Is customer requesting an rga?: no.Return qty:.
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event or Problem Description
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Material#: bd305766, lot#: 2336576.It was reported by the customer that safety guard snapped attempting to put back on needle ,no guard available.Verbatim: rcc received a complaint via email.Email(s) attached.Chc complaint reference #: (b)(4) hospital complaint reference #: (b)(4).Customer (hospital) name: healthcare mat mgmt serv.Customer address: (b)(6).Correspondence language: english.Cat# of product being complained: bd305766.Description of product: needle eclipse 18gx1.5in use ll syr sp=pk 100/pk 12pk/c.Lot or s/n: (b)(6).Complaint category: fail to function / defective reportable: no.Incident date: (b)(6) 2023.Hospital complaint reference #: (b)(4).Details of complaint (reported issue): safety guard snapped attempting to put back on needle ,no guard available.Complaint noticed: during / after use.Problem frequency: 1st time.Customer exposure: patient injury: no.Has health canada been informed? unknown.Qty affected: 1 ea.Samples available? no.Is customer requesting an rga?: no.Return qty:.
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Additional Manufacturer Narrative
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Based on device history record review, no abnormality was observed during the production of the affected batches.Current control there is a visual inspection on broken cannula catch/cannula lock pin at the safety shield molding in-process inspection; fail hook id inspection on the eclipse hub molding in-process inspection; activation/locking force functional test, deactivation/unlocking forces functional test and eclipse safety shield inspection at the qa outgoing inspection; and visual inspection of damage pivot pin at the packaging in-process inspection.Actual root cause could not be determined as no sample were received for investigation.The complaint will be re-opened and re-investigated when sample is received.
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Search Alerts/Recalls
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