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No discrepancies were found as it relates to the batch documentation analysis.The audit determined that all procedures in the manufacturing and packaging of the devices had been carried out correctly.Batch reconciliation was 100%.Based on the review of the batch documentation, lenstec can confirm that all procedures in the manufacturing and packaging of the devices were conducted correctly.Additionally, we have not received any complaints from these batches.Due to the devices not being returned for investigation, lenstec was unable to perform a more thorough investigation of this complaint.Furthermore, we are unable to determine why the power was changed and there was no evidence to suggest that any aspect of this device was responsible for this issue.Lenstec confirms that the lens, its design and the manufacturing process are not at fault due to the extensive testing that we have performed on this model.
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