| Model Number |
0638-803-01 |
| Medical Device Problem Code |
Output below Specifications (3004)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/17/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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There was no device available for analysis; therefore, no physical or visual analysis of the product could be performed.Based on the information available, a conclusion code cause not established was assigned to this investigation.
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Event or Problem Description
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It was reported that during the procedure, the console displayed case saver mode and entered in lower power setting, so the procedure was cancelled.The patient was stable under general anesthesia, there was no patient complication.After that, the company representative informed that the machine was usable for very small stones at low power, so we were able to complete the next case without any issues.This event is being reported for aborted/cancelled procedure with a patient under anesthesia or sedation is unknown.
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Additional Manufacturer Narrative
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The console or components were not returned for analysis.However, the console was evaluated by a field service engineer (fse) at the customer site.During functional evaluation of the console, there was found leakage residue at brick 2 and 3.After the field service engineer replaced the bricks, the issue was resolved, and the unit was within specification.As a result, the console was functioning as intended.Most likely the damaged bricks could have affected the device performance, leading to the reported event.Therefore, the reported allegation was confirmed.Based on review of all information available and analysis results, a conclusion code of cause traced to component failure was assigned to this investigation.
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Event or Problem Description
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It was reported that during the procedure, the console displayed case saver mode and entered in lower power setting, so the procedure was cancelled.The patient was stable under general anesthesia, there was no patient complication.After that, the company representative informed that the machine was usable for very small stones at low power, so we were able to complete the next case without any issues.This event is being reported for aborted/cancelled procedure with a patient under anesthesia or sedation is unknown.
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Search Alerts/Recalls
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