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Additional information: g3, h3, h6.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause of the reported failure can be attributed to wear and tear of the device, which was manufactured in 2022.The complaint is confirmed based on the customer¿s attached pictures, which show the back side of the device displaying heavy signs of wear and tear, and a damaged outlet.
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