|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb distorted image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the insertion flexible tube fluid damage, the lcb (light carrying bundle) fluid damage, the light guide cable fluid damage, the lg connector fluid damage, the light guide cable buckled, the remote control body case cracked, the segment corroded, the control body corroded, and the remote control body case leak; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
|