| Model Number |
775100 |
| Medical Device Problem Code |
Air/Gas in Device (4062)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/18/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported over the weekend they had multiple instances of the feed tubing for the kangaroo pumps (one bag and one spike for the feed bottle) that have not primed successfully.All the instances they have had issues with involve the priming process and the tubing pulling air instead of feed or pulling air in addition to feed making the tubing foamy and insufficiently primed.Today they successfully primed the pump with a third set of tubing from the same lot number that worked as expected.
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Additional Manufacturer Narrative
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.Two samples from the reported lot number were received at the manufacturing site for investigation.The samples were visually inspected and functionally tested and the reported condition was not confirmed, no anomalies were detected.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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