|
Zimvie complaint number (b)(4).The following fields have been updated: b4: date of this report.B5: describe event or problem.D4: additional device information.D9: device availability.G3: date received by manufacturer.G6: type of report.H1: type of reportable event.H2: follow up type.H3: device evaluated by manufacturer.H4: device manufacturer date.H6: adverse event problem.H10: additional narrative.It was reported that the screw fractured and had to be removed.During removal, screw removal tool was fractured.Procedure was completed placing a new screw.Zimvie received one (1) ilrght, (certain¿ titanium large hexed screw) for evaluation.Visual evaluation was performed, the screw was fractured at the threads.Dhr review was completed for the subject lot number 1256708.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1256708 for similar events and 2 other relevant complaint(s) were identified.Review completed utilizing keywords: dental: functional: fracture: screw.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was material selection of the product is not adequate to withstand occlusal forces.Therefore, based on the available information, a device malfunction did occur.The screw was fractured inside an implant.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.
|