| Model Number |
0600-0783 |
| Medical Device Problem Code |
Erratic or Intermittent Display (1182)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/07/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer declined the option to have their glidescope core smart cable returned to verathon for evaluation.Since the device was not returned to verathon for evaluation, the cause could not be determined; however, it is likely that the reported damage to the smart cable's hdmi connector may have caused or contributed to the image issues.The glidescope video laryngoscopes operations and maintenance manual (omm) notes that "before every use, ensure that the instrument is operating correctly and has no sign of damage.Do not use this product if the device appears damaged." verathon followed up with the customer and restated the importance of checking the device before its use in a procedure.Review of complaint history for the reported serial number (b)(6) did not identify any previous complaints reported to verathon.Trending analysis for the glidescope core smart cables does not identify any trends exceeding acceptable limits.Review of the system risk assessment confirmed that the risk associated with the hazardous scenario has been adequately captured and characterized.Corrective action is currently not required at this time.Verathon will continue to monitor for any ongoing trends.
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Event or Problem Description
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A customer reported that during a patient procedure, using a glidescope core smart cable, the image dropped out in the middle of the case.It was reported that the smart cable's hdmi connector was bent.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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Search Alerts/Recalls
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