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The device was received at the local service facility for investigation.The technical service report indicates: reported by the customer: the device is randomly switching off.Summary of evaluation: initial inspection confirmed a boot up error - critical error then device shuts down automatically.Replaced the motherboard assembly, hard rive, and power supply assembly, installed 2.2.7.2 software and re-installed packages.Tests: qip, electrical safety test, passed all tests.Probable root cause: dvi / s-video/composite cables and connectors, input video signals/ recording formats from video source, sk28 system design, sk28 firmware/ software , sdc3 application software, gravity workflow software application, software: sdc3 ipad app , use error , manufacturing/ service nonconformity.The reported failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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