| Catalog Number |
05964075001 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/31/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable ise indirect gen 2 sodium results from the cobas 8000 cobas ise module.Patient 1 initial result was 133 mmol/l and the repeat result was 139 mmol/l.Patient 2 initial result was 133 mmol/l and the repeat result was 142 mmol/l.Patient 3 initial result was 128 mmol/l and the repeat result was 134 mmol/l.The repeat results were deemed correct.
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Additional Manufacturer Narrative
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The field service engineer performed top and bottom washes and flushed the vacuum lines, bottles, and valves.The ise amp and sodium electrode were replaced and a full decontamination was performed on the ise and associated c702 water system.The investigation is ongoing.
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Additional Manufacturer Narrative
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The electrode lot number and expiration date were requested but were not provided.The investigation determined the issue was due to pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.
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Search Alerts/Recalls
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