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Dhr review: the complaint lot# is 3171205, sku is 383313, assembly in suzhou plant on 2023.Jun.26, lot quantity is 24066ea review the in process test record and outgoing test report, all test results meet the product specifications, no abnormal found.Review the product assembly record, no non-conformities, deviations or rework activities for this lot returned sample analysis: no returned sample was sent back, no photos provided retain sample analysis: sampling 2ea from the retain sample of the same lot to check needle and catheter assembly status, check lie distance, all test results are within product specification.Refer to the attachment for retain sample test report.Possible cause analysis: based on the reported information, lie distance is incorrect.Possible reasons for this type of failure may including: 1.Lie distance setting is not correct during assembly 2.Lie distance is changed during the following manual assembly flow or manual packaging after lie distance precise setting current manufacture already has control procedures as below to detect and prevent this kind of defect: 1.100% inspection for lie distance during all process station after lie distance precise setting 2.Both in-process and outgoing sampling check will inspect lie distance there is no defect sample returned, no photos provided as well, the retain sample check results are all within product specifications.With the described information we cannot identify the root cause for this case.
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