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Additional information: g3, h3, h6.Based on the information provided, which may include the device (if available and returned), pictures, videos, event descriptions, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause(s) for the reported failure can be a user error due to misaligned insertion, and/or prying/levering the device during insertion.The complaint allegation was confirmed based on the customer's attached picture that displays the tip of the device broken.
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