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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Device was used for treatment, not diagnosis.H10 additional narrative: e3: reporter is a j&j sales representative.(b)(4) investigation summary the product was returned to mitek for evaluation.Mitek then conducted visual inspection of the device received.The complaint device was received and evaluated.Upon visual inspection it was observed that it shows noticeably marks of wear.It was found that the collar is unattached from its retaining ring.The collar was threaded again to verify any signs of a damage on the threads, the collar was able to be reattached.The reverse cap was found to be loose due to the locking mechanism ring was broken.A manufacturing record evaluation was performed for the finished device number, and no non-conformances were identified.As part of depuy synthes mitek quality process all devices are manufactured, inspected, and released to approved specifications.Based on the results of the visual inspection, which indicate that the device has been used extensively in the field, this claim was confirmed.The possible cause of the problem reported by the customer can be attributed to the intensive and repeated use, since this is a reusable device, the constant rough manipulation between surgeries can lead to damages in the device.However, this cannot be conclusively determined at this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to monitor additional complaint information for potential safety signals through complaint trending as part of post market surveillance.
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