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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb distorted image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the bending rubber leak, the bending rubber cut, the distal body worn out, the insertion flexible tube dented, the angulation down angulation decrease, and the angulation up angulation decrease; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586 (image failure)" and or the risk analysis results, it was evaluated to submit mdr.
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