| Catalog Number |
08454345001 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The ferr reagent lot number was 70212101 with an expiration date of 30-jun-2024.Abnormal low signal and measuring cell condition alarms were observed.The field service engineer found defective pinch valves on measuring cell channel 1 and channel 2.He replaced both pinch valves.The root cause was consistent with defective valves.The service action (replacing both pinch valves) resolved the issue.No further issues were reported afterward.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient's sample tested with elecsys ferritin (ferr) assay on a cobas e801 immunoassay analyzer.The customer did not provide specific values for the results and alleged that the initial result was a very low and inconsistent value (0 or 1) while upon repeating the sample, the repeat result was normal.No questionable results were reported outside the laboratory.
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Search Alerts/Recalls
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