| Catalog Number |
07P99-20 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer reported falsely elevated alinity c creatinine and provided the following data: customer reference range is 50-98 umol/l.Sample id (b)(6) initial result was 1323.10 umol/l.Repeat result was 59.69 umol/l.Repeated result on another analyzer (b)(6) was 58 umol/l.The customer reported that all control levels for creatinine are in range.Per the customer the discrepant results were not reported out to the patient¿s medical provider.There was no reported impact to patient management.
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Event or Problem Description
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The customer reported falsely elevated alinity c creatinine and provided the following data: customer reference range is 50-98 umol/l.Sample id (b)(6)initial result was 1323.10 umol/l.Repeat result was 59.69 umol/l.Repeated result on another analyzer ((b)(6)) was 58 umol/l.The customer reported that all control levels for creatinine are in range.Per the customer the discrepant results were not reported out to the patient¿s medical provider.There was no reported impact to patient management.
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Additional Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.Device history review did not identify any non-conformances, or deviations with the complaint lot.Ticket search by lot did not identify an increase in complaint activity for the complaint lot.Ticket trending review has not identified any trends.Labeling was reviewed and was found to address the customer reported issue.Based on the available information, no systemic issue or deficiency was identified for the alinity c creatinine lot number 88191un22.
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Search Alerts/Recalls
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