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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the biopsy inlet piece loose.Based on the result, we concluded that it was caused due to the excessive force applied on the biopsy inlet piece.In addition, our technician confirmed that the body cover grip broken, the bending rubber leak, the angulation down angulation zero degrees, the angulation up angulation zero degrees, the bending rubber pin hole, and the up pulley wire snapped/cut; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.
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