MAUDE Adverse Event Report: DENTSPLY LLC 30K CAV.THINSERT-FG,PACKED; SCALER, ULTRASONIC

Catalog Number	82009
Medical Device Problem Codes	Restricted Flow rate (1248); Overheating of Device (1437)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	01/31/2024
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Since an overheating insert could necessitate medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function, this malfunction would be likely to cause/contribute to a serious injury should it recur.As such, this event meets the criteria for reportability per 21 cfr part 803.The device is available for evaluation, though has not been returned as of this report.Evaluation results will be submitted as they become available.
Event or Problem Description
In this event it is reported that 30k cav.Thinsert-fg,packed allegedly had intermittent water flow and overheating during use.No injury occurred.
Additional Manufacturer Narrative
Returned qty.(b)(4) inserts, 1.(b)(4), warranty test method / gp005-wi02 inductance: gauge id# (b)(4) due: (b)(6) 2024 result: 3.03.Meets spec does not meet spec n/a.Tip condition: - meets spec does not meet spec n/a.Stack condition meets spec does not meet spec n/a.Tested on: g136 gage id# (b)(4) due date: (b)(6) 2024 set pressure: 35 psi.Water flow: output rate: 35 psi - meets spec does not meet spec n/a.Spray pattern: - meets spec does not meet spec n/a.Water leak: hp sealing ring proximal ring distal ring.Seam leak n/a.Vibration: - meets spec does not meet spec n/a.Grip condition: meets spec does not meet spec n/a.Other visual observation: insert tip is bent.Also insert was tested on a digital thermometer i.D.#(b)(4) due date: (b)(6) 2024.The temperature was 86.3° f, no fault found.The specification states are not to exceed 118.4°f.(per (b)(4)).Alleged event: confirmed - not confirmed ¿ 2.(b)(4), warranty.Test method / gp005-wi02.Inductance: gauge id# (b)(4) due: (b)(6) 2024 result: 3.23.Meets spec does not meet spec n/a.Tip condition: - meets spec does not meet spec n/a.Stack condition meets spec does not meet spec n/a.Tested on: g136 gage id# (b)(4) due date: (b)(6) 2024 set pressure: 35 psi.Water flow: output rate: 35 psi - meets spec does not meet spec n/a.Spray pattern: - meets spec does not meet spec n/a.Water leak: hp sealing ring proximal ring distal ring.Seam leak n/a.Vibration: - meets spec does not meet spec n/a.Grip condition: meets spec does not meet spec n/a.Other visual observation: insert is good, no fault found.Also insert was tested on a digital thermometer i.D.#(b)(4) due date: (b)(6) 2024.The temperature was 88.5° f, no fault found.The specification states are not to exceed 118.4°f.(per (b)(4)).Alleged event: confirmed - not confirmed.

• Brand Name: 30K CAV.THINSERT-FG,PACKED
• Common Device Name: SCALER, ULTRASONIC
• Manufacturer (Section D): DENTSPLY LLC; 1301 smile way; york PA 17404
• Manufacturer (Section G): DENTSPLY LLC; 1301 smile way; york PA 17404
• Manufacturer Contact: hannah seevaratnam ; 221 west philadelphia st.; york, PA 17401 ; 7178457511
• MDR Report Key: 18659158
• Report Number: 2424472-2024-00359
• Device Sequence Number: 7194570
• Product Code: ELC
• UDI-Device Identifier: D003820091
• UDI-Public: D003820091
• Combination Product (Y/N): N
• Initial Reporter State: TN
• Initial Reporter Country: US
• PMA/510(K) Number: K052334
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional
• Initial Reporter Occupation: Dentist
• Type of Report: Initial,Followup
• Report Date (Section B): 04/26/2024

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: 82009
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Distributor Facility Aware Date: 01/31/2024
• Type of Report(Section G): Follow-Up
• Initial Date Received by Manufacturer: 01/31/2024
• Supplement Date Received by Manufacturer: Not provided
• Initial Report FDA Received Date: 02/07/2024
• Supplement Report FDA Received Date: 04/26/2024
• Was Device Evaluated by Manufacturer? (Y/N): Device Not Returned to Manufacturer
• Usage of Device: A
• Patient Sequence Number: 1
• Patient Sex: Unknown