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Additional information: g3, h3, h6.The device(s) were not returned for evaluation.Based on the information provided, which may include the device (if available and returned), pictures, videos, event descriptions, and any additional information from the field, arthrex concluded that the most likely cause of the reported failure is a user error applying excessive force to the device during use.The complaint allegation was confirmed based on the customer's attached picture, where the tip of the two drivers was displayed broken off.
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