| Catalog Number |
11776193122 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/22/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the customer's cobas 8000 - cobas e 602 module is (b)(6).The patient sample was requested for investigation.The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable elecsys ca 19-9 results from six samples from the same patient tested on the cobas 8000 - cobas e 602 module.The reporter stated that the patient has been regularly tested for the assay over the past 3 years on the analyzer.The results were always high but no tumor was found during the examinations.The patient's sample was recently tested in a different institution that uses a beckman coulter dxi 800; the result was within the normal range.On (b)(6) 2021, the result from the module was >1000 u/ml.On (b)(6) 2022, the result from the module was >1000 u/ml.On (b)(6) 2023, the result from the module was 723.20 u/ml.On (b)(6) 2023, the result from the module was 781.7 u/ml.On (b)(6) 2024, the result from the module was 540.9 u/ml.On (b)(6) 2024, the result from the module was 457.5 u/ml.The repeat result from another e602 module was 478.7 ku/l.On (b)(6) 2024, the result from the beckman coulter dxi 800 analyzer was 13 u/ml (<35).
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Additional Manufacturer Narrative
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The customer stated that the qc was within the +/-1 standard deviation range on (b)(6) 2024.The investigation excluded a general reagent issue.The patient sample was not provided for investigation.Based on the information provided, the investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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