| Catalog Number |
MS25520 |
| Medical Device Problem Codes |
No Device Output (1435); No Visual Prompts/Feedback (4021)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/17/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation has just started; results will be provided in a follow-up report.
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Event or Problem Description
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The customer reported that the or department to inform us that a second m540 is failing to display ecg information on the iacs.The cables were changed without any luck.The first unit was swapped the previous unit waiting for the unit to be repaired.There was no report of an adverse event or patient injury.
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Event or Problem Description
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The customer reported that the or department to inform us that a second m540 is failing to display ecg information on the iacs.The cables were changed without any luck.The first unit was swapped the previous unit waiting for the unit to be repaired.There was no report of an adverse event or patient injury.
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Additional Manufacturer Narrative
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It was reported there was no ekg tracing on either the m540 or the c700.Replacing the ekg cable and leads reportedly did not resolve the issue.Ekg tracings were available once the customer replaced the m540 with a spare.A field service engineer (fse) went onsite to perform testing on the m540 by connecting the device to an ecg simulator where it was confirmed one set of ecg leads were faulty.All other sets of ecg leads were fully functional.The m540 and cockpit were both found to be functioning properly and returned back to service for use.The error condition was clearly attributed to the cable.The conflict to the user's report that the cable exchange did not remedy the issue during the course of the event could not be removed.
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Search Alerts/Recalls
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