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Section d9: the power cord of the universal battery charger returned for evaluation.Manufacturer¿s investigation conclusion: the reported event of the universal battery charger (ubc) ac power cord being stained was confirmed.Visual inspection of the returned ac power cord revealed a small, dark mark on the connector that plugs into the ubc ac inlet.The ac power cord was functionally tested with a laboratory ubc and was found to function as intended during analysis.A manufacturing analysis was completed to further investigate the reported event.It was determined that the discoloration could have not been detected during packaging and final inspection.The manufacturing procedure was updated to provide more detailed visual inspection steps and an awareness training on the visual inspection process was completed.Device history records were reviewed and showed no deviations from manufacturing or qa specifications.Heartmate 3 patient handbook (rev.C) section 10 and heartmate 3 instructions for use (ifu) (rev.A) section f, both entitled ¿safety checklists¿, provide checklists to assist the patient in performing routine maintenance of heartmate 3 lvad.This section also informs the user to replace any equipment or system component that appears damaged or worn.Heartmate 3 patient handbook (rev.C) section 6 "caring for the equipment" and heartmate 3 instructions for use (ifu) (rev.A) section 8 "equipment storage and care" describe how to care for and clean all equipment.Heartmate 3 patient handbook (rev.C) section 10 and heartmate 3 instructions for use (ifu) (rev.A) section 3 ¿powering the system¿ explain the operation of the ubc, including how to connect the ac power cord.Heartmate 3 patient handbook (rev.C) cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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