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The customer has indicated the complaint sample will be returned to viant for evaluation but has not yet been received to date.Once the complaint sample is received, it will be investigated and a follow-up medwatch 3500a emdr will be submitted.G2: complaint information provided by distributor, zimmer biomet.Foreign as event occurred in spain.
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H2: the complaint sample was not returned to viant for evaluation but the customer provided images.However, the provided images are insufficient to verify the reported failure.Thus, the reported event is non-verifiable.The customer provided images showing this complaint device and associated complaint device submitted under mdr 3004976965-2024-00001 that were used in the same incident causing the reported patient impact of prolonged anesthesia.Photo 1 shows the device for this complaint has the teflon sleeve assembled and shows signs of scratches/nicks on the reamer head tabs, mobile component, and locking collar.The power adaptor is unable to be clearly seen to determine the amount of wear/damage.There is no obvious failure or damage observed that would contribute to the reported failure based on this image.Photo 2 shows the reamer head, mobile component, and locking collar assembled as expected.The etched product number and lot number are clearly visible.However, there is still no obvious failure or damage observed that would contribute to the reported failure based on the image.The current ifu sent with this device today, man-004006 rev.A, states the following; end of life is determined by wear and damage due to intended use, visually inspect for damage and wear.If the instrument is damaged and worn it is considered at the end of its life and should be discarded, where instruments form part of a larger assembly, check assembly with mating components, viant devices should only be used by qualified personnel fully trained in the use of the surgical instruments and the relevant surgical procedures, do not modify viant instruments in any way and handle with care at all times.Surface scratches can increase wear and the risk of corrosion, manual surgical instruments have a limited life-span which is determined by wear or damage due to repeated intended use.When a surgical instrument reaches the end of its functional life, clean the instrument of any and all biomaterial/biohazards and safely discard the instrument in accordance with applicable laws and regulations.The device history records (dhr) were reviewed and found no related manufacturing deviations or anomalies that would have contributed to the reported event.Operation 20 (assembly) & 800 (final inspection) verify function of the reamer end at 100% frequency and all 50 pieces passed for function.This device has experienced approximately 4.81 years of use.It is unknown as to how many surgical procedures (cycles) this device had experienced throughout its life in the field.The viant risk management files were reviewed and the failure modes were identified and mitigated to the lowest possible level.In conclusion, the reported event is non-verifiable as the provided images of the straight reamer handle show no obvious failure or damage that would contribute to the reported failure based on the image.If the complaint sample is received by viant, it will be evaluated and the complaint record will be updated accordingly.No further investigation with regard to this complaint is required at this time.Viant will continue to monitor for trends.H6: added type of investigation, updated investigation findings and investigation conclusions.
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