| Model Number |
107754 |
| Medical Device Problem Code |
Complete Loss of Power (4015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/29/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Further analysis of the event log files captured a loss of power to the mobile power unit on (b)(6) 2023 at 08:18:13 and at 08:21:26, and on (b)(6) 2023 from 16:04:16 to 16:04:17.
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Additional Manufacturer Narrative
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No further information was provided.A supplemental report will be submitted once the manufacturer¿s investigation is complete.
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Additional Manufacturer Narrative
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D4 - device serial number was requested but not provided.Manufacturer's investigation conclusion: the reported event of no external power events was confirmed via the log file analysis.The mobile power unit (mpu) was not returned for analysis, and a log file was downloaded (d2021022) for review that showed events spanning approximately 61 days (25nov2023 ¿ 25jan2024 per timestamp).A no external power alarm was active on 29nov2023 from 16:04:16 ¿ 16:04:17, and on 02dec2023 at 08:18:13 and at 08:21:26.The alarm occurred while connected to the mpu and appears to have been caused by a loss of a/c power.The backup battery provided power to the system during this event.The alarm cleared once external power was restored to the system controller.Pump operation was not affected.There were no other notable alarms active in the log file.A root cause for the reported event could not be conclusively determined through this analysis; however, the alarms appear to be due to a loss of a/c power.The device history records were unable to be reviewed for the mobile power unit due to no serial number being provided.Heartmate ii instructions for use section 8 ¿ ¿equipment storage and care¿ and heartmate ii patient handbook section 6 ¿ ¿caring for equipment¿ explain how to properly care for the equipment.Additionally, heartmate ii patient handbook section 10 entitled ¿safety checklists¿, instructs users to regularly inspect their accessories for damage, and to replace any equipment that appears damaged or worn.Heartmate ii instructions for use section 7 entitled ¿alarms and troubleshooting¿ and heartmate ii patient handbook section 5 entitled ¿alarms and troubleshooting¿ addresses how to properly interpret and troubleshoot all system alarms, including no external power alarms.Heartmate ii instructions for use section 3 ¿ ¿powering the system¿ and heartmate ii patient handbook section 3 ¿ ¿powering the system¿ addresses the user to not use expired batteries and advises the user to properly dispose of them.Heartmate ii patient handbook and heartmate ii instructions for use (ifu) caution users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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Event or Problem Description
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It was reported that further analysis of the event log files captured a loss of power to the mobile power unit on 29nov2023 from 16:04:16 to 16:04:17 and on 02dec2023 at 08:18:13 and at 08:21:26.It was noted that the patient reported no alarms on the mpu, and no alarms were found upon interrogation in the clinic.
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Search Alerts/Recalls
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