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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Correction to e1.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, phenomenon 1 "foreign body in the illumination lens" was confirmed however the foreign body in particular could not be confirmed and it was unclear whether the cleaning process was performed correctly however a probable cause could not be confirmed.Additionally, it is likely that phenomenon 2 "the forceps insertion part was broken, and the forceps was pulled out with too much force during cleaning" was caused by mishandling by customer.The event can be detected/prevented by following the instructions for use which state: chapter 7 cleaning, disinfection and sterilization procedures chapter 8 cleaning and disinfection equipment olympus will continue to monitor field performance for this device.
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The device was returned to olympus and evaluated.The foreign material found has been attributed to insufficient cleaning.The customer provided the following details regarding device handling: they did perform cleaning, disinfecting, or sterilizing processes on the device before sending it in for repair.The customer did not know the nature of the foreign material.During pre-cleaning: precleaning was not delayed or skipped.During manual cleaning/reprocessing: it is unknown if there are any abnormalities in the accessories used for reprocessing.The distal end was wiped or brushed with clean, lint-free cloths, brushes, or sponges.In addition to the reportable malfunctions of detached forceps channel insertion port and foreign objects in the light guide (lg) lens, the evaluation found non-reportable malfunctions of device component wear, discoloration, stickiness, corrosion, breakage, and damage.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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