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Additional information: g3, h3, h6 based on the information provided, which may include the device (if available and returned), pictures, videos, event descriptions, and any additional information from the field, arthrex concluded the most likely cause.The most likely cause of the reported failure is user error, specifically misalignment during insertion and/or excessive force during use.The complaint allegation was not confirmed.The device was not received for evaluation, and no evidence of the failure was provided.
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