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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd drive pcb fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the ccd drive pcb.In addition, our technician confirmed that the rubber trim collar broken, the nozzle gluing missing, the bending rubber leak, the bending rubber cut, the remote control buttons cut, and the u/d and the r/l knobs white marking faded/missing; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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