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Product complaint (b)(4) date sent to the fda: 2/21/2024 h6 component code: g07002 - device not returned h6 component code: c22 - photo analysis this report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Additional information was requested, the following was obtained: 1.Can you please clarify if the fragment was retained in the patient? as per the event description, "radiographers xrayed the patient after confirming a fragment this size could be seen" answer - no fragment in patient, confirmed by surgeon & xray 2.If the fragment was retained, is the surgeon planning to remove it? answer - fragment not in patient 3.Can you please advise how long the associated delay was? has the patient shown any signs of developing an ssi due to the delay? answer - no information provided on ssi or associated delay 4.Was there any patient consequence or change in the post-operative care of the patient as a result of the event? (extended hospital stay, readmission, re-operation, etc.) answer ¿ unknown 1.Were there any patient consequences? if yes, please provide more details.No patient consequences, noted in customer letter 2.Were there any unexpected outcomes or complications as a result of the prolonged surgery time? unknown 3.Please provide the source or name and title of the external person providing answers to follow-up (external person submitting answers to sales rep) all questions go back to (b)(6).The following information was reported: was surgery delayed due to the reported event? yes, if yes, number of minutes: unknown , was procedure successfully completed? yes, were fragments generated? yes, if yes, were they removed easily without additional intervention? yes, patient status/ outcome / consequences yes, patient consequence description/was there a clinical outcome experienced by the patient (infection, inflammation, etc.)? no fragment left inside patient.Procedure completed., was other medical intervention (e.G.X-rays, additional procedures, prescriptions, otc, revision) required: yes, is the patient part of a clinical study unknown photo analysis: this is an analysis for a photo submitted to ethicon for evaluation.During the visual analysis, the following was observed: the photo shows a needle with a broken tip held by the user.Based on the photo review, no conclusion or root cause could be determined.Hands on device analysis may provide the additional evidence necessary to confirm the root cause of the reported event.Because the instrument was not returned our evaluation is limited.We value the opportunity to fully analyze the instrument upon its return.As part of ethicon quality process all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post market surveillance.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.
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