| Catalog Number |
253092000 |
| Medical Device Problem Code |
Naturally Worn (2988)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The product damage documented in this pc has been identified during loan kit inspection, by the loan kit technician.¿the event date and¿alert date are the date that the inspection took place.¿¿there is¿no surgeon, procedure, or patient details available.¿¿no further information can be obtained as the case was not reported by the customer.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).B3: date of event is an unknown date.B5: the photo investigation revealed that 253092000, artic/eze tr ball grvd 32+5 had several scratches on the surface and was worn out.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary - according to the information received, "the product damage documented in this pc has been identified during loan kit inspection, by the loan kit technician" the product was not returned to depuy synthes, however photos were provided for review.See attachment ((b)(4)).The photo investigation revealed that 253092000, artic/eze tr ball grvd 32+5 had several scratches on the surface and was worn out.The observed condition was identified as an end of life indicator; damage consistent with repeated use and servicing.The lifecycle requirements of the device are event related and depend on the use and inspection of the device in clinical practice.As the device can be damaged on the first or 100th use, the device must be properly inspected prior to each surgical use.Refer to the device/country specific ifu for information related to end of life, reprocessing instructions, and inspection procedures.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the 253092000, artic/eze tr ball grvd 32+5 would contribute to the complained device issue.Based on the investigation findings, potential cause can be attributed to end of life and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot - the device lot number is unknown, therefore a device history review could not be performed.If the lot/serial number becomes available, the record will be re-assessed.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthes joint reconstruction, or its employees caused or contributed to the potential event described in this report.H11 additional narrative: if information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint #(b)(4).D4: udi: as the lot number for the device involved in the event was not provided, the full udi is currently not available.Investigation summary = > the product damage documented in this pc has been identified during loan kit inspection, by the loan kit technician.¿the event date and¿alert date are the date that the inspection took place.¿ the product was returned to depuy synthes for evaluation.Visual inspection of the returned device revealed that the artic/eze tr ball grvd 32+5 was found with scratched along the surface and signs of wear was observed around the surface.This type of damage is consistent with other tools and hard edges coming in contact with the device.Properly handling and attention to the approved use of the device diminished the risk of failure.A dimensional inspection was unable to be performed due to post manufacturing damage.A functional evaluation was not performed as it is not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the artic/eze tr ball grvd 32+5 would contribute to the complained device issue.¿ based on the investigation findings, the potential cause is traced to unintended use error and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot = > a manufacturing records evaluation (mre) was not performed as no lot number was able to be retrieved for this device h11 additional narrative: corrected: d4 (primary udi number), h3.
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Search Alerts/Recalls
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