| Model Number |
865040 |
| Medical Device Problem Code |
No Audible Alarm (1019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/29/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips received a complaint on the intellivue mp2 indicating that the monitor shows a speaker failure and was unable to confirm sound.There was no additional diagnostic/functional testing performed.The cause of the reported problem was a defective speaker.The reported problem was confirmed.A replacement parts were ordered and shipped to the customer site.We will consider that the customer resolved the issue using the replacement parts ordered from philips.If additional information is received the complaint file will be reopened.
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Event or Problem Description
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Philips received a complaint on the intellivue mp2 indicating that the monitor shows a speaker failure, unable to confirm sound.The device was not in use on a patient at the time of event, there was no patient involvement.
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Search Alerts/Recalls
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