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The na electrode lot number and expiration date were requested, but not provided.The field service engineer found a dirty sample probe.A wash station was not cleaning the probe properly.A vacuum nozzle was also found dripping into the mixing vessel.The probe, the ise block, and nozzles were cleaned.The vacuum nozzle end was deformed, so it was replaced.The ise flow paths were primed.Calibration, controls, and precision studies were performed; all results met specifications.The investigation determined the service actions resolved the issue.
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