| Model Number |
K10001141 |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device was not returned.The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event or Problem Description
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It was reported that the pump head does not close over the tubing.It was also reported that the pump head had never been replaced and was in bad shape.The procedure to be performed was diagnostic in nature and was completed using the same equipment.There were no reports of patient harm.
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Additional Manufacturer Narrative
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Updated fields: g3, h2, h4, h6, h10 this report is being supplemented to provide additional information based on the approved final investigation.The device was not returned to olympus for evaluation, as customer advised the device will be retained.The customer was advised the pump head be replaced annually.The most probable cause of the complaint is traced to component failure, which is expected or random component failure without any design or manufacturing issue.The customer was provided replacement part information and educated on device replacement guidelines.A device history review of the current product was conducted, and no problems were found.Olympus will continue to monitor the field performance of this device.
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Event or Problem Description
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It was reported that the pump head does not close over the tubing.It was also reported that the pump head had never been replaced and was in bad shape.The procedure to be performed was diagnostic in nature and was completed using the same equipment.There were no reports of patient harm.
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Search Alerts/Recalls
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