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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the suction channel clogged.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the suction channel.In addition, our technician confirmed that the operation channel (primary) leak, the insertion flexible tube leak, the remote control buttons leak, the bending rubber cut, the lcb (light carrying bundle) defective, and the segment hard to move; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0588(channel)"" and/or the risk analysis results, it was evaluated to submit mdr.
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