| Catalog Number |
1588010000 |
| Medical Device Problem Code |
No Device Output (1435)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/14/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was full loss of image.
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Additional Manufacturer Narrative
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Alleged failure: (b)(4), onsite, issue: monitor went dark when in use.The image went completely black, no image can be seen.There was a full loss of image for 2 minutes.The same equipment was re-plugged and rebooted and worked.It was used to complete the procedure.The device will be sent back for evaluation.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Probable root causes are: power surge the product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was full loss of image.
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Search Alerts/Recalls
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