A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A signal for occlusion during surgery was reported.A wet active fluidics management system in a tray was visually inspected and was tested using a console.The sample could be recognized by the console.The sample primed and tuned with the handpiece and aspiration bypass system tip and infusion sleeve from lab stock, successfully and the service data could be retrieved.No system message code displayed on console screen.The sample functioned within specification.Cassette maximum vacuum and aspiration flow rate, and irrigation flow rate were measured and met specifications.No problem was found with the returned cassette fluidics.The root cause of the customer's complaint could not be established; the returned sample functioned per specification.This complaint has been reviewed and it is determined that no further actions will be pursed at this time as the sample met specifications.Based on our current tracking, there are no adverse trends for this reported complaint.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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