| Catalog Number |
515064 |
| Medical Device Problem Code |
Leak/Splash (1354)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/26/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4): initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.The actual date of event is unknown.The date received by manufacturer was entered into the date of event field.
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Event or Problem Description
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Materials#: 515064 ,batch#: unknown.It was reported by the customer that the product is leaking after they attach the product together.Verbatim: rcc received a complaint via phone.Pir attached.The product is leaking after they attach the product together.515064, 515056, 515979.
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Additional Manufacturer Narrative
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(b)(4) follow up mdr for additional information/evaluation: per sales rep, we have been to this clinic and worked with them on proper use of phaseal optima.They were not using it correctly so it is not a product issue.Our team trained the staff on proper usage moving forward.
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Event or Problem Description
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Materials#: 515064, batch#: unknown.It was reported by the customer that the product is leaking after they attach the product together.Verbatim: rcc received a complaint via phone.Pir attached.The product is leaking after they attach the product together.515064, 515056, and 515079.Per follow up with rep: we have been to this clinic and worked with them on proper use of phaseal optima.They were not using it correctly so it is not a product issue.Our team trained the staff on proper usage moving forward.
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Search Alerts/Recalls
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