| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/22/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
(b)(4).G2: foreign: united kingdom.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
|
| |
|
Event or Problem Description
|
|
It was reported that the implant was damaged in the packaging and the plastic seal was ripped.The device is no longer sterile.Attempts to obtain additional information have been made; however, no more is available at this time.
|
| |
|
Additional Manufacturer Narrative
|
|
This follow-up report is being submitted to relay additional and/or corrected information.Updated: g3, g6, h2, h3, h6.The product has been confirmed to exhibit outer packaging and/or labeling damage that did not result in a loss of sterility or label legibility.This complaint has been confirmed by review of the provided photo(s) and/or returned product.The reported event did not occur in an operating room or as part of a medical procedure.Based on the damage observed on the product, the damage to the outer packaging and/or labeling is consistent with damage from transit; therefore, the root cause of the reported event is attributed to transit damage.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|
| |
|
Event or Problem Description
|
|
No additional event information to report at this time.
|
| |
|
Search Alerts/Recalls
|