| Catalog Number |
08057443190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the customer's cobas pro c 503 analytical unit is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter received a questionable integra cholesterol gen.2 (chol2) result from one patient sample tested on the cobas pro c 503 analytical unit.The initial result was not reported outside of the laboratory.The initial result was 9 mg/dl.The repeat result was 234 mg/dl.The repeat result was deemed correct. .
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Additional Manufacturer Narrative
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The investigation did not find any evidence of a general instrument issue.The investigation determined the event was consistent with a general preanalytic issue at the customer site.Preanalytics are within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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