| Model Number |
8881850215 |
| Medical Device Problem Code |
Fluid/Blood Leak (1250)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The customer reported an issue regarding the use of the safety needle and stated "ampule bags/pfs/vial leaks." the product information was not provided.
|
| |
|
Additional Manufacturer Narrative
|
|
An investigation is currently underway.Upon completion, the results will be forwarded.
|
| |
|
Additional Manufacturer Narrative
|
|
Samples were not received for the investigation.A device history record review could not be performed because a lot number was not received with the complaint.Because a sample was not returned, we were unable to perform a follow up investigation to include functional and visual evaluations to confirm the reported issue and determine the root cause, therefore a corrective action is not applicable at this time.If a sample is received at a later date, this complaint will be reopened for further investigation.This complaint will be used for tracking and trending purposes.
|
| |
|
Event or Problem Description
|
|
The customer reported an issue regarding the use of the safety needle and stated "ampule bags/pfs/vial leaks".On 09jun2024 the customer provided additional information stating leaking at connection.When attaching the longer - 38.1mm x 0.72 mm cannula -problems with connection to the syringe.The liquid to be injected leaked out.The patient now has to be re-injected after only three weeks.Checking the connection of syringe and cannula: the cannula sits very loosely on the syringe.
|
| |
|
Additional Manufacturer Narrative
|
|
Additional event information was received from the customer on 09jun2024 therefore sections b5, d1 and d4 were updated.Section h6 health effect - impact code was also updated.
|
| |
|
Additional Manufacturer Narrative
|
|
Investigation summary: samples were not received for the investigation.The device history record was reviewed and indicated that the product was released accomplishing all quality standards.A corrective action is not applicable at this time.This complaint will be used for tracking and trending purposes.
|
| |
|
Additional Manufacturer Narrative
|
|
The device history record (dhr) for lot 004115 was reviewed and no anomalies related to the reported issue were observed.Prior to a lot¿s release, the lot must be deemed acceptable by passing inspections that are based on a valid sampling plan.During production, inspectors routinely examine a statistical sample both physically and visually.One device was returned for evaluation and the reported issue was observed.However, the¿investigation did not identify a systemic issue with the product or process.A specific root cause could not be identified based on available information.Therefore, a corrective and preventive action (capa) is not necessary at this time.We will continue to monitor related reports to determine if additional actions are necessary.
|
| |
|
Search Alerts/Recalls
|