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(b)(4) the customer returned one, opened picc kit for analysis.Signs-of-use in the form of biological material were observed on the catheter over dilator subassembly.Visual analysis revealed that the sheath tip was crimped.Microscopic examination confirmed the damage.The appearance of the damage is consistent with damage resulting from undue force used during an attempted insertion.It was also noted that the dilator tip was crushed, and the guide wire was kinked.These defects will be addressed in associated complaint.The sheath length measured 4"), which is within the specification limits per the sheath product drawing.The sheath outer diameter measured 0.0965", which is within the specification limits per the sheath extrusion product drawing.The sheath inner diameter at the proximal end measured 0.079", which is within the specification limits per the sheath extrusion product drawing.The dilator was removed from the sheath body with little to no resistance.Likewise, the dilator was able to be reinserted and locked onto the sheath tabs.Performed per ifu statement, "check peel-away sheath placement by holding sheath in place, twisting dilator hub counterclockwise to release dilator hub from sheath hub, withdraw guidewire and dilator sufficiently to allow blood flow".A device history record review was performed.The report of a damaged sheath body was confirmed through complaint investigation of the returned sample.Visual analysis revealed that the sheath tip was crimped.The appearance of the damage is consistent with damage resulting from undue force used during an attempted insertion.Despite the damage, the sheath met all relevant dimensional and functional requirements, and a device history record review did not reveal any relevant findings.Based on the customer report and the sample received, unintentional user error likely caused or contributed to this event.Teleflex will continue to monitor and trend for reports of this nature.
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